FAQ

Beginning
Instaswell helps to automate your promotion in Instagram by simulating human behaviour. It generates likes, follow, unfollows instead of you. People see your activity and check your page back. So Instaswell attracts your target audience into your account within spending plenty of your time.
In Instagram to promote your account you need to open your Instagram on a phone, search your target audience by hashtags and then sitting all day and liking and following all these people. When you like and follow other people, they notice you and check your account. If they like it, they will follow you back, like your photos and write comments. This is the most natural way to promote your account in Instagram. And this is how the Instaswell works. You don`t need to do it manually. Instaswell creates traffic of users that you are interested in by liking and following them by your hashtags, chosen locations and competitive accounts.
Totally yes, if you use only our service, and don’t exceed Instagram API limits. Instagram will never ban you for likes and followings if you are using Instaswell. The worst thing that may happen, it can reset your password, in this case Instagram will send you email with a link to set your new password.
You have a menu on the top of your task. Press ‘Results’ there to check pics which have been liked or people who have been followed/unfollowed via Instaswell. You can click on each of little round image to move on this pic or follower in Instagram.
Task and it’s options
Choose the filter of searching by hashtags.

Then you can choose hashtags from the list or type your own. Finally you can choose options which depends on your plan. Click here to know how to upgrade.
Choose the filter of searching by Friend List.
And type the username which users you want to follow or/and like. And press Search user. In a list with results of your search choose users which you want to add into your task.
Finally you can choose options which depends on your plan. Click here to know how to upgrade.
Choose the filter of searching by locations.
Type the name of the place you search and place where it is. And click ‘Find places’
After Instaswell will find all places with this name in chosen location you can add these locations into your task by choosing these on the map and clicking to green button ‘Add to task’.
As well you can add all of them by choosing in a list or clicking ‘Add all locations’. Then press ‘Next’.
Your task is created! Just press ‘Play’ button to begin!
Choose a task which tags you want to change. 1. You need to click 'pen' icon.
2. Type new hashtags.
3. Press 'Save'.
Choose a task which tags you want to change. 1. You need to click 'pen' icon.
2. Type the username of competitor or key words, choose from the list by clicking ‘Add to task’ IMAGE 3. Press 'Save'.
Choose a task which tags you want to change. 1. You need to click 'pen' icon.
2. Choose locations on the map or in the list with result under the map. 3. Press 'Save'.
Upgrade and Payments
Click on additional option in your task.
Simply click on ‘Upgrade’ button on plan you would prefer.
Also you can upgrade your plan by clicking on your username in the right corner and Choose ‘Billing Profile’. And then upgrade to any plan you want.
Each plan has different amounts. Please select the menu in the right corner and press ‘Billing Profile’ to get information about each plan.
Way one. From time to time PayPal works incorrectly. Please try again during a day the second time. Way two. Your account is business. Unfortunately you can not pay from business to business account via PayPal. But you are able to create new non-business account. The way three. We can send you invoice. To do this we need some details: your PayPal email, amount ($10/15/20) and the username. After a month we will send you new invoice.
Unfortunately we don't have any other options to accept payments. The easiest way to pay is to create new PayPal account and connect it with any of your card.
Yes, please write us which currency would you prefer, your PayPal email and Instagram username to info@instaswell.com and we will send you the invoice with payment manually every month.
Unfortunately you can not pay from business to business account via PayPal. But probably you are able to create new non-business account with another card. Or we can send you invoice. To do this we need some details: your PayPal email, amount ($10/15/20) and the username. After a month we will send you new invoice.
Downgrade, cancel subscription
Please, cancel your subscription in PayPal account. Then your account will be active with current plan during a month after the last payment. After this period you can upgrade your account to any plan in usual way again.
You are always able to cancel your subscription in PayPal account. Then your account will be active with current plan during a month after the last payment.
In your PayPal account each subscription has Instagram username in it’s description. To stop subscription of specific Instagram account, just cancel the subscription of appropriate Instagram account.
You can cancel with following steps: 1. Log in to your PayPal account. 2. Click 'Profile near the top of the page. 3. Click My money. 4. Click Update in the My pre-approved payments section. 5. Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.
In case you want to leave our service we need to say that Instaswell doesn't store any your Instagram data. All Instaswell statistics will be automatically deleted after two weeks of inactivity. And you can cancel your subscription (payment plan) in your PayPal account in any time.
My followers
Instaswell doesn’t follow your account with bots. It makes activity around it by liking and following users with hashtags which you specify in a task. On each plan it likes and follows certain amount of users per day. How many users will follow you back depend on your account content and hashtags you use.
Please check have you started the Instaswell task. It should like or follow. Probably you have followed 7500 people. It is the maximum which you can reach in Instagram. To continue to follow firstly you need to unfollow these people.
The audience of your account depends on content, chosen hashtags and location. Try to determine the audience more concretely and accurately. Try to find hashtags which use real people.
How many users will follow you back depends on your account content and hashtags you use. Instaswell does not follow your account with bots. It makes activity and creates traffic of users who you are interested in.
Following
Probably it has reached Instagram maximum of following limit - 7500 followers. So now you need to enable unfollowing option for few days and when it unfollows enough you can turn on following task again. At the same time the ‘like’ option is always available and helps to promote your account
Unfollowing
Click on ‘Create new task’ on the main page with your tasks and then choose that you want to create a task with unfollowing option.
You can choose which users you want to unfollow: only who are followed by Instaswell or all users at all
Then you can choose one extra option: unfollow only non-active users or only users who have not follow you back.
Ghosts are users who does not like your media. The unfollowing function unfollows all users who has been followed by Instaswell more than 24 hours ago and they have not followed you back. Please note, that Instagram unfollowing limits are much lower than following, and the unfollowing will go slower than following.
Others
You can always like, follow, delete followers manually on your phone Instagram client or via Instaswell, but don’t do it too fast, because Instagram will reject your requests or contemporary block your account. Your speed should be 2-3 unfollows in a minute. In the same reason we don’t recommend to use other services at the same time.
Free Plan likes 50 times and follows only 50 per day. So it’s quite difficult to catch when it works. Try to pause and then to start your task a little bit later. However all results of the task are available in ‘Results’ menu.
We have checked our limits a lot of time. So we can say that it is safety. But we highly recommend to DO NOT use any other services at the same time with Instaswell because of the limits.
If you are using the service, you accept these Terms and Conditions automatically. Please read them and if you have any questions or disagreement about these terms please contact us or avoid using the service.
  • Instaswell doesn’t store any of your Instagram data
  • Instaswell doesn’t co-operate with any other third-parties
  • Instaswell doesn’t give away your personal information to any other third-parties
  • It is your sole responsibility to comply with Instagram rules and any legislation that you are subject to. You use Instaswell at your own risk.
  • You are fully responsible for the content you post, other tasks and their consequences.
  • Instaswell doesn’t take responsibility for your account, for example if you have been banned for any reason.
  • Instaswell provides the service with PayPal subscription. It’s active till user cancel that subscription manually.
  • The results of our service including number of likes, followers, comments are not guaranteed. The productivity depends only on the content of your account and preferences of your tasks.
  • The people who follow you back and like your page are dependent on hashtags, location, chosen competitors and your content. The more accurately you determine these preferences, the larger amount of real followers you get. It’s not possible to totally prevent liking and following spam accounts and ‘ghosts’. But you can unfollow these using our service as well.
  • Instaswell doesn’t guarantee uninterrupted work of the service.
  • You are able to use only the free plan initially.
  • Purchasing the service guarantees that you agree with these terms and understand them clearly.
  • Purchasing the service guarantees that you will not start a fraudulent dispute via PayPal.
  • The Plan is considered to be activated from the point of purchase.
  • Instaswell implies monthly payment subscription via PayPal.
  • You can cancel your subscription in your PayPal account at any time, but your account will be active in
  • Instaswell during one month after the payment.
  • You can ask for a full refund in the first 3 days of using the Instaswell service.
  • We can not refund the full amount if you have used the service for more than 3 days.
  • We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability.
  • It is your sole responsibility to check whether the Terms have changed.